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Archive for the ‘maintenance’ Category

New datacentre – important information

Friday, May 22nd, 2009

We have some very exciting news to share with you.

It is through our continual drive to improve performance, reliability and quality of service we have for some time been re-evaluating our datacentre services. The outcome of this detailed work has enabled us to plan ahead for the future securely.

We are very excited to have formed a new partnership to relocate some of our services to a brand new Tier 3 datacentre facility which has been designed to provide the infrastructure and service we require today, and just as importantly, meet the ever increasing demands of the future.

The new facility is a fully N+1 redundant dedicated high specification design and build, offering the very latest in ‘eco’ environmental considerations and biometric security. Each and every aspect of the design meets exacting specification. Please see below for a full summary of the facility itself.

To take full advantage of these exciting developments we will be relocating servers to the new facility over the weekend of 19-22 June 2009. During the relocation process, which will be performed overnight, there will be a period where your service is unavailable. Please rest assured we will do our very best to ensure this is kept to an absolute minimum.

During viagra canada the relocation windows, which will take place according to the schedule below, each server can be expected to be offline for up to 4 hours, though we anticipate this may well be far less.

Relocation Schedule
——————-
Saturday 20th June: 00:01 – 06:00
Server(s) affected:
server9.simplewebserver.co.uk

Sunday 21st June:   00:01 – 06:00
Server(s) affected:
server1.simplewebserver.co.uk
server8.simplewebserver.co.uk
server3.simplewebserver.co.uk
server2.simplewebserver.co.uk
server6.simplewebserver.co.uk
server7.simplewebserver.co.uk

Monday 22nd June:   00:01 – 06:00
Please note that each window begins after midnight, so the first window may be referred to as ‘Friday night’.

The 3rd window is reserved for fine tuning and any residual work which needs to be performed. The majority of relocation will occur during the first two windows.

We will be updating customers on the migration progress as it happens via our twitter feed.

As much preparation work as possible will be done in advance of the scheduled windows, so to reduce the interruption to service for each customer. We do apologise for any inconvenience this essential work may involve. Unfortunately to ensure the work is performed as quickly as possible we are unable to offer specific timeslots for individual customers to be relocated within the defined windows.

We encourage all customers to have full backups of their accounts at all times independent to those stored on our servers.

Please contact us if you have any questions regarding the above schedule or relocation process, and we will be happy to assist.

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