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Having e-mail problems when away from home/the office?

If you take your laptop or smartphone away from your home or office you may suddenly find that you’re unable to send e-mail.

This is a very common issue in hotels, public Internet areas and in certain office buildings where firewalls restrict users sending e-mail through the standard port 25 in an effort to help prevent spam.

But don’t worry! simplewebhosting.co.uk runs duplicate SMTP ports on all our servers. So if you’re having problems sending e-mail from somewhere you’ve not sent e-mail from before, try switching your outgoing mail server to use port 26 instead. You will typically find this setting in the ‘advanced’ tab of your mail program.

Of course, if you still have problems then get in touch.

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