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Important Notice for Direct Debit customers

May 6th, 2011

We’ve been very proud to be one of the few web hosts in the UK that allow you to pay for your hosting renewals by Direct Debit. Whilst the take-up has been low, we’ve always thought it was a great feature.

Sadly, with effect from 1st June, 2011 we will no longer be able to accept payment by Direct Debit. This is for a number of reasons to do with cost and automating our payment systems. Accepting payments by Direct Debit is actually quite expensive and, despite recent improvements by BACS, is still a very manual procedure.

If you currently pay for your web hosting or domain name renewals by Direct Debit, we’ll very soon be automatically switching them to pay by credit/debit card. If you don’t have a valid credit/debit card on file, you should login to www.simplewebhosting.co.uk/secure and follow the ‘My Details’ link.

Don’t forget, simplewebhosting.co.uk doesn’t impose any fees on payment processing whether you choose to pay by credit or debit card.

 


Awesome April Uptime Report

May 5th, 2011

We thought you’d like to know that, in April 2011, we achieved a whopping 99.98% average uptime across our UK-based web servers. Not bad eh?


Important nameserver update

April 25th, 2011

The machine that runs one of our nameservers has recently changed. ns1.simpledns.co.uk now points to 81.19.185.31 – if you use your own nameservers then you will need to update this immediately. This typically applies to reseller customers.

No other customers will be affected by this change.


It’s no April Fool – it’s our uptime report!

April 1st, 2011

Our uptime figures for March 2011 are in with a whopping 99.99% uptime across our network – now that’s no joke!*

*Apologies for the pun.


Another excellent uptime report!

March 1st, 2011

It may have been a short month but we’re still proud of our 99.99% uptime achieved during February, 2011 with all but three servers reaching a perfect 100% uptime.

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