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100% uptime for April!

May 4th, 2014

You probably already know about our 99.9% uptime guarantee – we work hard every month to make sure your website is available for everyone to see. Well in April we working extra hard and achieved another 100% uptime month!

We’re very happy ūüôā

Monitored by Pingdom

New ICANN rules for domain contact information

February 22nd, 2014

ICANN (the governing body of many top level domain names such as .com, .net, biz, etc) has recently brought in changes to the way it verifies domain ownership.

Once a year and each time your domain is renewed or modified, they’ll send an email to the registrant’s email address to ask you to verify your contact information. If you don’t action this email or if it bounces because your email address is not up-to-date, ICANN will suspend your domain name.

We think this is a ridiculous action leading to more work for us and our customers but unfortunately it’s been imposed on us both.

Please keep a look out for these authorisation emails – they will save your domain!

New TLDs available for registration

February 12th, 2014

We’re pleased to announce that the following new TLDs are now available for registration with simplewebhosting.co.uk

  • .BIKE¬†
  • .GURU

Is YOUR password secure?

December 8th, 2013


Passwords are an everyday part of our lives and are essential in protecting our most sensitive data; including our web data. But how secure is your password? At simplewebhosting.co.uk we regularly see examples of poor password choice and find it’s a constant battle to educate users in the importance of choosing a strong password.

Mark Burnett (xato.net) has used lists of leaked passwords to compile a master list of the 10,000 worst passwords; an astonishing 91% of all passwords used appear in the top 1000. Click on the wordcloud above Рif you can see your password then you should change it now!

Here are some startling facts gleaned from Mark’s data:

  • 4.7% of users have the password¬†password;
  • 8.5% have the passwords¬†password¬†or¬†123456;
  • 9.8% have the passwords¬†password,¬†123456¬†or¬†12345678;
  • 14% have a password from the top 10 passwords
  • 40% have a password from the top 100 passwords
  • 79% have a password from the top 500 passwords
  • 91% have a password from the top 1000 passwords

So is it time to change your password? The answer is almost certainly yes!

We’ve recently introduced stronger password strength requirements meaning that no longer will you be able to pick cPanel or mailbox passwords that are insecure. We know that this will be a nuisance to some customers but we believe it to be an essential nuisance.

Improved Server Backup Policy

December 6th, 2013

At simplewebhosting.co.uk we’ve always worked hard to take care of your data. Every night complete backups are taken of your hosting account and these are stored on a separate hard drive in the server along with a weekly and a monthly backup meaning we always have three different backups available should anything go wrong.

Whilst this has worked well over the years we no longer feel it offers enough protection and we are pleased to announce that we’ve moved to a continuous data protection (CDP) service. CDP is a nearly continuous data protection system capable of providing multiple recovery points per day. This has numerous benefits over the old operation:

  • At any point in time the CDP will hold ten twelve-hourly backups, two weekly backups and two monthly backups making it simple to roll-back your website.
  • You’ll be able to restore files and data yourself from within your cPanel. Just look for the ‘R1Soft Restore Backups’ icon.
  • In the event of a catastrophic disk failure (of which we’ve experienced a handful over the years) we’ll be able to restore a whole server’s data to a new drive in around a couple of hours. Currently this process can take up to a day!
  • The CDP uses fewer system resources than the old backup system resulting in much less strain on your server.

The best thing about all of this is it won’t cost you a penny more. We believe strongly that although we provide budget hosting we don’t provide a budget service.

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