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You can trust us!

October 24th, 2011

simplewebhosting.co.uk has teamed up with GeoTrust, one of the most popular SSL brands on the Web to ensure that our website is 100% malware free.

The GeoTrust Anti-Malware Scan is a service that scans websites to detect malware and other threats that may have been installed on the site.

You can view our site seal by clicking the ‘order now’ link above.

Great news – if you want to have your site scanned daily for malware, watch this space!


September Uptime Report

October 3rd, 2011

As regular blog readers may know, here at simplewebhosting.co.uk we’re very open about our uptime. Although we guarantee a 99.9% uptime we always aim for higher … and that’s just what we did for you AGAIN in September. We’re pleased to tell you that we achieved a 99.98% uptime across our network last month with all but two servers hitting the perfect 100%.


100% uptime for August!

September 4th, 2011

We’re pleased to inform our customers that we achieved an awesome 100% uptime across all our servers for the month of August. Put another way, we didn’t suffer a single outage at all ensuring your website was available 24 hours a day, 7 days a week.


We don’t charge you to pay us!

June 28th, 2011

The Office of Fair Trading (OFT) has announced today that it is upholding the super complaint submitted by Which? on unfair credit and debit card surcharges.

The super complaint, submitted in March 2011, called for the OFT to investigate excessive surcharges for paying by credit or debit card.

Today the OFT has responded to confirm they’re introducing enforcement measures, under the Consumer Protection Regulations, to take action against companies who are not transparent about their surcharges for paying by card.

simplewebhosting.co.uk is pleased to say that is has NEVER charged customers for paying by credit or debit card and has no plans to ever do so.

Read the full article here:

http://www.which.co.uk/news/2011/06/consumer-victory-as-oft-uphold-which-super-complaint–257422/


Reminder for customers paying by Direct Debit

May 25th, 2011

Just a quick reminder to simplewebhosting.co.uk and simpledomainnames.co.uk customers paying for their web hosting and/or domain name renewals by Direct Debit that this Friday will be that last time you will be able to do so.

Once the last Direct Debit file has been sent to the bank on Friday morning we will automatically switch all Direct Debit customers to pay by credit or debit card. You should login to your client area at www.simplewebhosting.co.uk/secure to update your payment information.

We’d like to thank you for choosing to pay by Direct Debit and we do hope this won’t cause too much of a nuisance.

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