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We don’t charge you to pay us!

Tuesday, June 28th, 2011

The Office of Fair Trading (OFT) has announced today that it is upholding the super complaint submitted by Which? on unfair credit and debit card surcharges.

The super complaint, submitted in March 2011, called for the OFT to investigate excessive surcharges for paying by credit or debit card.

Today the OFT has responded to confirm they’re introducing enforcement measures, under the Consumer Protection Regulations, to take action against companies who are not transparent about their surcharges for paying by card.

simplewebhosting.co.uk is pleased to say that is has NEVER charged customers for paying by credit or debit card and has no plans to ever do so.

Read the full article here:

http://www.which.co.uk/news/2011/06/consumer-victory-as-oft-uphold-which-super-complaint–257422/

Awesome April Uptime Report

Thursday, May 5th, 2011

We thought you’d like to know that, in April 2011, we achieved a whopping 99.98% average uptime across our UK-based web servers. Not bad eh?

Important nameserver update

Monday, April 25th, 2011

The machine that runs one of our nameservers has recently changed. ns1.simpledns.co.uk now points to 81.19.185.31 – if you use your own nameservers then you will need to update this immediately. This typically applies to reseller customers.

No other customers will be affected by this change.

Upcoming VAT rate change (sorry)

Friday, December 17th, 2010

The Government has announced it will increase the UK standard rate of VAT from 17.5% to 20% on Tuesday, 4th January 2011.  You can find out more at http://www.hmrc.gov.uk/vat/forms-rates/rates/rate-increase.htm

Therefore, invoices raised after 4th January will reflect the new higher VAT rate of 20%

You won’t need to take any action – our billing system will do everything for you – we’re just making you aware.

October’s uptime results are in …

Monday, November 1st, 2010

… and, once again, we’ve shown why thousands of happy customers choose to host their websites with simplewebhosting.co.uk – an awesome 99.96% average uptime across our web servers with more than half achieving a perfect 100%.

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