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Posts Tagged ‘maintenance’

Urgent server maintenance – server15

Wednesday, November 6th, 2013

Customers hosting on server15.simplewebserver.co.uk may be aware of two short outages overnight. The first was around 30 minutes – this was due to the server being rebooted and needing to do a full disk check. The second, a couple of hours later was for just a few minutes.

On investigation this morning it has become apparent that these outages were caused by a failing disk drive which will need replacing. Fortunately the disk drive in question is the one used for backups which should make the process fairly easy.

Between 9pm and 10pm this evening (Wednesday, 6th November) we’ll be taking the server offline in order to replace the failing drive. There will be around a 30 minute window of service disturbance during this time as we power down the server, remove the drive and check everything is as it should be in the BIOS.

We apologise for the short notice but I’m sure you’ll appreciate the urgency required here.

WordPress 3.3 – important update available now

Tuesday, December 13th, 2011

The latest version of WordPress is now available and anyone using this software should upgrade immediately.

It includes a new drag-and-drop uploader, hover menus for the navigation, a new toolbar, improved co-editing support, and a new Tumblr importer. More information is available directly from WordPress at http://wordpress.org/news/2011/12/sonny/

Keeping software installed in your webspace up-to-date is critical to ensure hackers can’t gain access to your and your fellow hosters data through security exploits.

Why not invest in a GeoTrust Anti-Malware Scan to prove to your customers that you care about their security? Find out more at http://www.simplewebhosting.co.uk/web-hosting/geotrust-anti-malware-scan.php

 

goMobi New Release and Maintenance Notice

Monday, November 28th, 2011

The goMobi mobile website publishing tool is being updated on 5th December, 2011. This update brings enhancements to existing functionality along with some new features that make goMobi even better:

New Features:

  • New design templates to provide more options to style goMobi sites.
  • Seven new icon sets to choose from.
  • Integrated shopping cart feature including payment gateway integration with PayPal and Google Checkout.
  • Easy embedding of YouTube videos.
  • Reviews/Testimonials integration with popular social networks like Yelp.
  • Custom form feature to allow for the collection of customer feedback or questionnaires.
  • Redirection code generator built in to the Site Builder.

Enhancements:

  • Enhanced QR code flyer creator.
  • Improvements to the site templates including additional site colour options.
  • A new ‘Click to Call‘ icon has been added to the site header.
  • Google Maps now displayed for all locations with improved directions feature on supported devices.
  • Better WYSIWYG editor including the ability to insert images, links and easily customize text.

And even more improvements like improved event calendar, better time-zone support and more!

Important nameserver update

Monday, April 25th, 2011

The machine that runs one of our nameservers has recently changed. ns1.simpledns.co.uk now points to 81.19.185.31 – if you use your own nameservers then you will need to update this immediately. This typically applies to reseller customers.

No other customers will be affected by this change.

Important system upgrade

Thursday, January 28th, 2010

We will be performing an important upgrade to our customer secure area (www.simplewebhosting.co.uk/secure) today, Thursday 28th January, and both our customer secure area and order process are likely to be unavailable for much of the morning.

We’d like to thank you for your patience during this upgrade and ask that, if you need to access either of these two systems, you try again later this afternoon.

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