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Did You Know … our support technicians can connect to your computer?

Friday, February 12th, 2010

When you need help publishing your website or with setting up your e-mail or with any aspect of your web hosting service, wouldn’t it be great to have someone show you what to do right in front of your eyes on your own computer? Well, we can do just that. In fact, we think we’re the only web hosting company in the world that offers this services to all our customers.

simplewebhosting.co.uk support staff can connect to your PC or Mac safely and securely to show you exactly what you need to see in order to fix your problem.

When you grant permission for a technician to connect, a small applet is automatically downloaded to your computer and then, when you’re finished, it’s automatically removed again.

PC users can also download our brand new ‘simple support’ Windows software so you can have access to our technicians cheapest propecia online right from your desktop. Visit our support pages to find out more.

Click the live support button in the top right hand corner of any of our web pages to connect now or have a look at this short tutorial video to find out how to get live support from simplewebhosting.co.uk:

Watch in YouTubeHD

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