about us

simplewebhosting.co.uk blog simplewebhosting.co.uk blog


Posts Tagged ‘web hosting support’

Did You Know … our support technicians can connect to your computer?

Friday, February 12th, 2010

When you need help publishing your website or with setting up your e-mail or with any aspect of your web hosting service, wouldn’t it be great to have someone show you what to do right in front of your eyes on your own computer? Well, we can do just that. In fact, we think we’re the only web hosting company in the world that offers this services to all our customers.

simplewebhosting.co.uk support staff can connect to your PC or Mac safely and securely to show you exactly what you need to see in order to fix your problem.

When you grant permission for a technician to connect, a small applet is automatically downloaded to your computer and then, when you’re finished, it’s automatically removed again.

PC users can also download our brand new ‘simple support’ Windows software so you can have access to our technicians cheapest propecia online right from your desktop. Visit our support pages to find out more.

Click the live support button in the top right hand corner of any of our web pages to connect now or have a look at this short tutorial video to find out how to get live support from simplewebhosting.co.uk:

Watch in YouTubeHD

Did You Know … you can make changes to your DNS zone using your cPanel?

Sunday, January 31st, 2010

Simple DNS Zone EditorDid You Know … you can make changes to your DNS zone using your cPanel? One of the exciting new features of cPanel 11.25 is the ability for end propecia hair loss users (you!) to make changes to your DNS zone from within your cPanel.

You can quickly and easily add or remove your own CNAME or A records without having to open a support ticket.

Login to your cPanel using http://www.yourdomain.com/cpanel or our login page and look for the ‘Simple DNS Zone Editor’ icon. For more information on this feature, check out cPanel’s documentation.

Important system upgrade

Thursday, January 28th, 2010

We will be performing an important upgrade to our customer secure area (www.simplewebhosting.co.uk/secure) today, Thursday 28th January, and both our customer secure area and order process are likely to be unavailable for much of the morning.

We’d like to thank you for your patience during this upgrade and ask that, if you need to access either of these two systems, you try again later this afternoon.

Did You Know … you can access your cpanel from your mobile phone?

Thursday, January 14th, 2010

In the first of our series of ‘Did You Know …‘ blog entries, we’d thought we’d share some exciting new cPanel news with you.

Did You Know … that you can access your cpanel from your mobile phone? No? Give it a try!

Login to www.yourdomain.co.uk/cpanel (replacing yourdomain.co.uk with your actual domain name!) from your iPhone, Android phone or other web compatible mobile phone and you will automatically be switched to cPanel’s mobile interface meaning you can manage your website on the move!

Of course, you can still quickly and easily login to any simplewebhosting.co.uk finasteride 1mg service by clicking the LOGIN button in the top right-hand corner of any of our web pages.

Merry Christmas!

Friday, December 18th, 2009

We’d like to take this opportunity to wish all simplewebhosting.co.uk and simpledomainnames.co.uk customers a very Merry Christmas and a Happy New Year. We hope that, like us, you’ve had a great 2009 and are looking forward to a prosperous 2010.

There’s lots of exciting new things happening buy online propecia in the coming 12 months including the much-anticipated release of our spam filtering solution so make sure you follow us.

Our offices (including our telephone support) will be closing at 4pm today (Friday 17th December, 2009) and re-opening on Monday 4th January, 2010). You can still get e-mail and ticket support over the holiday period and live chat/remote support will be available most days.

about us
top

blog blog

 
top

blog categories blog categories

 
top

blog archives blog archives

 
top

blog categories popular blogs

 

 
10 reasons 10 reasons to choose simplewebhosting.co.uk