web site design

web site design webshop - frequently asked questions

Do I need any programming knowledge?

No, you can set up a complete store without any HTML knowledge. You can completely design a professional looking website directly from our administrative panel. We give you the ability to control every aspect of your cart's design including layout, colors, design, buttons, headers and much more. If you still need help, you may want to purchase our webshop PRO service where we can create a fully customised webshop for you.

Is it difficult to use webshop from simplewebhosting.co.uk?

No, not at all. In fact some clients start selling within hours of getting the online. As a business owner, you don't have the time to learn a new software product, so we have designed an adminstrative area that is very easy to use and understand.

I want to accept credit cards through my store, do I need a merchant account?

No, webshop from simplewebhosting.co.uk allows you to use PayPal as a payment method. PayPal doesn't have monthly fees and takes a very small percentage of the sale for a transaction fee. Using PayPal does have one disadvantage; the customer will be directed off your store to make the payment on PayPal.com. If you're looking for a low-cost alternative to paypal, you should look into PayPal Payments Pro, which keeps the customer on your site through the entire payment process.

Do you charge fees per transaction?

No, there are no transaction fees or any other hidden fees when you use webshop from simplewebhosting.co.uk

Does the software support different languages and currencies?

Yes, we support any number of different currencies and languages. This is all managed through the 'Localisation' setting in the adminstrative area of your cart. We are currently integrated with several international gateways including WorldPay, HSBC-CPI, DataCash, ProTx and more.

Is there a limit to the number of categories or products?

No, webshop from simplewebhosting.co.uk has no category or product limitations. You can add as many as you like.

Does the shopping cart support inventory tracking?

Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items are out of stock.

Is the shopping cart search engine friendly?

Yes, in fact it's one of the most search engine friendly software applications avaliable today. The cart generates flat URL's, gives you complete meta tag control over all pages and allows you to create additional keyword dense pages. For more information please visit http://www.simplewebhosting.co.uk/e-commerce/webshop-search-engine-optimisation.php.

Is there a quick-buy feature or do customer need to register?

With our software, you have complete control over how the customer purchases your products. You can select One-Page Checkout or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional fields in the checkout process.

Can I set up my own shipping method based on weight / price / number or items ordered?

Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and more.

Does webshop from simplewebhosting.co.uk generate reports?

Yes, please visit http://www.simplewebhosting.co.uk/e-commerce/webshop-advanced-analytics.php to see all the reports avaliable.

How do get support for webshop from simplewebhosting.co.uk?

This product is self-supported. You can get support from the developers directly but, of course, we'll always try to help!

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