simplewebhosting.co.uk live support We offer two fast ways to get in touch with us online for live support from one of our experienced technicians.
- 1. Live Chat
- Our Live Chat facility enables you to 'chat' instantly with one of our support technicians. It's quick and easy and doesn't require you to download any software. Our technicians are usually available 24 hours a day, 7 days a week.
- 2. Remote Support
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How often do you get frustrated when people are trying to help you over the phone or online? Well, you need be frustrated no longer! Why not invite a simplewebhosting.co.uk technician to fix your problem in front of your very eyes?
Our technicians can connect to your computer safely and securely to show you exactly what you need to see in order to fix your problem.
When you grant permission for us to connect, a small piece of software is automatically downloaded to your computer and when you're finished it's automatically removed.
For now, the system is only available during office hours, but we hope to make it more available in the future.
PC users can also download our brand new 'simple support' Windows software so you can have access to our technicians right from your desktop. Click here to get the software from our downloads page.
For more support options, visit our support pages.
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